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Commercial 2025 📍 TVK Industrial Estate, Guindy, Chennai, Tamil Nadu

How SKCL Excellence at Guindy Solved Tenant Billing and CAFM — Common Area Facility Management Together — Ending Manual Meter Walks, Spreadsheet Billing, and Untracked Common Area Energy in 30 Days

At SKCL Excellence, TVK Industrial Estate, Guindy, two separate manual burdens were running in parallel every month. Vijay was hand-reading 24 meters across 4 floors to build tenant bills in a spreadsheet. And the building's common areas — corridors, cafeteria, open square zones, vacant shop fronts, and shared passages — had their energy running completely untracked under no CAFM — Common Area Facility Management software whatsoever. EnSmart solved both in a single deployment. One project. One software. Thirty days. Go-live January 2026.

24 tenant meters · 4 floors · 12 EB + 12 DG · Full CAFM — Common Area Facility Management automation · TVK Industrial Estate, Guindy, Chennai · December 2025 to January 2026 · Zero billing disputes since go-live.

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EB Meters

DG Meters

Total Meters

Floors Covered

December 2025

Project Start

Deployment Time

30 Days

The Challenge

Two Manual Problems Running Every Month at SKCL Excellence — Tenant Billing and CAFM — Common Area Facility Management Both Done by Hand

Picture SKCL Excellence on any billing day in late 2025. Vijay, the facilities manager at TVK Industrial Estate, Guindy, is carrying two problems simultaneously — and has no software for either. The first is tenant billing: 24 meters across 4 floors, two power sources, and a spreadsheet waiting to be filled by hand. The second is the building's shared spaces — corridors running the length of every floor, a cafeteria on the ground level, open square areas near the entrance, vacant shop fronts along the perimeter, and common passages connecting everything. All of it consuming electricity every single day. None of it tracked, managed, or allocated under any CAFM — Common Area Facility Management process. Both problems had one solution. EnSmart.

The result:

The Manual Tenant Meter Walk: Vijay walked all four floors of SKCL Excellence every billing cycle — visiting each of the 24 meter panels by hand, torch in hand, writing down EB and DG readings with no digital record, no timestamp, and no way to trace a wrong entry after the fact. One misread digit meant one wrong bill reaching a tenant.
EB vs DG Billing Separated by Hand in a Spreadsheet: EB supply and DG backup are billed at different tariff rates at SKCL Excellence. Keeping 12 EB meters and 12 DG meters cleanly separated in a manual spreadsheet — tenant by tenant, floor by floor, every single month — was painstaking, error-prone, and a constant source of tenant questions Vijay struggled to answer with confidence.
No Floor-Wise Tenant Reports: When a tenant on Floor 2 or Floor 3 questioned their bill, Vijay had no quick way to show only their floor's data. Everything lived in one flat spreadsheet. Isolating a single floor's consumption, assembling a readable report, and sending it took hours — and even then it was built manually, not generated by a system.
No CAFM — Common Area Facility Management at All: The corridors, cafeteria, open square areas, vacant shop fronts, and common passages at SKCL Excellence were consuming electricity every day with zero automated tracking, zero meter-level visibility, and zero cost allocation. There was no CAFM — Common Area Facility Management process in place — no software, no dashboard, no data. The building had no idea which shared space was consuming how much, and no basis for managing or allocating those costs fairly.
No Audit Trail for Tenant Billing or Common Areas: Neither the tenant billing data nor the common area energy consumption had any timestamped, immutable record. Tenant disputes meant hunting through old Excel files. Common area energy queries had no answer at all — because no data had ever been collected.
Two Heavy Manual Burdens With Zero Automation: The combined weight of the tenant meter walk, the EB-DG spreadsheet separation, the floor-wise report assembly, and the complete absence of any CAFM — Common Area Facility Management process made operations at SKCL Excellence far more manual and far more uncertain than a professionally managed commercial building at a premier Chennai address should ever be.

Why This Project Stood Out

What Made SKCL Excellence a Standout Case — Tenant Billing Software and CAFM — Common Area Facility Management Delivered Together in One Deployment

Tenant Billing + CAFM — Common Area Facility Management — One Project, One Deploymen

Most buildings treat tenant billing and CAFM — Common Area Facility Management as separate projects with separate vendors, separate timelines, and separate go-lives. At SKCL Excellence, EnSmart delivered both in a single integrated deployment starting December 2025. One site survey. One configuration. One handover to Vijay. One go-live in January 2026.

Custom Init Fields — Accurate Tenant Billing from Day One

All 24 meters at SKCL Excellence carried existing readings at go-live. EnSmart's custom initialisation fields let Vijay enter each meter's correct opening value individually — so the very first bill produced by the software in January 2026 was accurate from the first digit, not distorted by years of prior accumulated consumption.

12 EB + 12 DG — Structurally Separated Inside the Software

All 12 EB meters and 12 DG meters at SKCL Excellence were tagged at setup with their respective tariff rates inside the software. The EB-DG separation is architectural — it lives in the system, not in a spreadsheet column Vijay has to maintain manually. Every tenant bill shows both sources as distinct line items, correctly rated, every cycle, automatically.

CAFM — Common Area Facility Management — Every Shared Space Gets a Digital Identity

Corridors, cafeteria, open square areas, vacant shop fronts, and common passages at SKCL Excellence were each individually mapped, metered, and configured inside EnSmart's CAFM — Common Area Facility Management module. For the first time in the building's history, every shared space had its own meter, its own consumption log, and its own reportable data trail. The building stopped running blind on common area energy.

Floor-Wise Tenant Reports in Under Sixty Seconds

The software's report engine lets Vijay select any floor, set a billing period, and generate a complete meter-by-meter consumption and billing summary for that floor alone. What previously took hours of manual spreadsheet assembly now takes three clicks.

30-Day End-to-End Delivery — Both Workstreams in Parallel

From project kick-off in December 2025 to full go-live in January 2026 — both the Tenant Billing Software and the CAFM — Common Area Facility Management module fully commissioned, configured, validated, and handed over to Vijay in one calendar month. No extended phases. No delayed go-lives.

Vijay Owns Both Modules — One Login, Full Building Visibility

EnSmart designed the handover so Vijay operates both the Tenant Billing module and the CAFM — Common Area Facility Management dashboard from a single login, independently, from Day 1 of go-live. His credentials. His dashboard. His reports. No vendor dependency of any kind.

Who This Case Study Is For

If Your Building Is Running Tenant Billing Manually and Has No CAFM — Common Area Facility Management in Place — This Case Study Is for You

Relevant for teams managing

Multi-tenant commercial office buildings
Commercial towers with mixed EB and DG
Business parks and corporate complexes
Buildings with vacant shop fronts or ground-floor
IT parks and SEZs

Relevant Roles

Facility Managers
Building Owners
MEP Engineers
Finance and Accounts teams
Property Managers

What You'll Learn Inside

The Real Practical Takeaways from the SKCL Excellence Tenant Billing + CAFM — Common Area Facility Management Deployment

Inside the full case study, you'll see:

How EnSmart's custom init fields work in practice — and why correctly entering each meter's opening reading at software go-live is the single most important step for accurate tenant billing from Day 1
How 12 EB and 12 DG meters are configured in one unified dashboard with structural tariff separation — eliminating the EB-DG billing confusion that plagues every manual spreadsheet approach permanently
How CAFM — Common Area Facility Management gives every shared space — corridor, cafeteria, open square, vacant shop front, common passage — its own meter, consumption log, and reportable data trail for the first time
Why floor-wise tenant report isolation is a dispute-prevention requirement, not a convenience feature — and how it turns a two-hour spreadsheet investigation into a sixty-second report share
What a combined Tenant Billing Software + CAFM — Common Area Facility Management deployment looks like week by week — from site survey in December 2025 to full go-live in January 2026 — and how both workstreams ran in parallel within 30 days
How Vijay was trained to own and operate both the Tenant Billing module and the CAFM — Common Area Facility Management dashboard fully independently from the very first live cycle in January 2026

Business Impact

What Changed at SKCL Excellence After Tenant Billing Software + CAFM — Common Area Facility Management Went Live in January 2026

The Monthly Meter Walk — Completely Eliminated

Vijay no longer walks four floors with a clipboard. All 24 meters report automatically through the software. Billing day went from a multi-day physical and administrative burden to a dashboard login and a few report clicks.

EB vs DG Billing — Accurate Every Cycle, Zero Manual Effort

Structural tariff separation in the software means every tenant at SKCL Excellence is billed correctly for grid power and generator power at their respective rates — automatically, every billing cycle, without Vijay maintaining a single column in a spreadsheet.

CAFM — Common Area Facility Management — Every Shared Space Now Visible and Tracked

Corridors, cafeteria, open square zones, vacant shop fronts, and common passages at SKCL Excellence now have full meter-level visibility inside the CAFM — Common Area Facility Management module. Every shared space has a consumption log, a timestamp trail, and a reportable data record — for the first time in the building's operational history.

Floor-Wise Tenant Reports — Sixty Seconds, Not Half a Day

Vijay generates a complete floor-wise billing report in under a minute. Tenant queries that previously triggered hours of spreadsheet excavation are now resolved with a single email attachment containing a clean, verifiable, meter-level floor report.

Zero Billing Disputes Since Go-Live

Every tenant at SKCL Excellence now receives a bill backed by timestamped, meter-specific, source-separated data they can independently verify. Since January 2026, no billing dispute has been raised.

Common Area Cost Allocation — Finally Data-Backed

With CAFM — Common Area Facility Management tracking every shared space circuit at SKCL Excellence, Sri Kausalya Constructions Ltd now has a real data foundation to allocate common area energy costs fairly and transparently — by area, by usage period, by circuit — instead of estimates or flat allocations.

Vijay Operates the Entire Building From One Login

From the first live cycle in January 2026, Vijay has run both the Tenant Billing module and the CAFM — Common Area Facility Management dashboard without any vendor support. One login. Complete building visibility. Full operational independence.

Deployment Timeline

December 2025 to January 2026 — How Tenant Billing Software + CAFM — Common Area Facility Management Went Live at SKCL Excellence in 30 Days

Year	Milestone
Week 1	Project kick-off at SKCL Excellence, TVK Industrial Estate, Guindy — full site survey covering all 4 tenant floors and all common areas. Meter inventory completed for all 24 tenant meters. Opening readings recorded for custom init fields. Full CAFM — Common Area Facility Management circuit mapping done for corridors, cafeteria, open square areas, vacant shop fronts, and common passages.
Week 2	Hardware wiring and network connectivity completed — all 24 EB and DG tenant meter panels connected floor by floor, and all CAFM — Common Area Facility Management metering points wired and networked across every shared space in the building.
Week 3	Full software configuration — floor-wise tenant meter tagging, EB and DG tariff rates applied per meter, custom init fields entered by Vijay for all 24 meters. CAFM — Common Area Facility Management module configured with every common area mapped, named, metered, and assigned to its circuit. First test billing and CAFM reporting runs validated.
Week 4	Full commissioning — all 24 tenant meters and all CAFM — Common Area Facility Management metering points validated against physical readings. End-user training delivered to Vijay covering tenant floor report generation, CAFM — Common Area Facility Management dashboard navigation, common area consumption views, and complete login handover.
Jan 2026	First live tenant billing cycle and first live CAFM — Common Area Facility Management reporting run — both executed independently by Vijay. Floor-wise tenant reports generated for all 4 floors. All common area dashboards live. Zero vendor involvement from Day 1 of go-live.

Frequently Asked Questions

What is CAFM — Common Area Facility Management and what does it do at SKCL Excellence?

CAFM — Common Area Facility Management is the automated monitoring and management of all shared, non-tenant spaces in a building. At SKCL Excellence, this means every corridor, the cafeteria, open square areas, vacant shop fronts, and common passages are individually metered and tracked inside EnSmart's CAFM — Common Area Facility Management module. Each shared space now has its own digital identity — a meter, a live consumption reading, a historical log, and a reportable data trail. Before CAFM — Common Area Facility Management, these spaces consumed electricity with zero visibility. After go-live, every kilowatt-hour in every common area at SKCL Excellence is accounted for.

Why were the common areas at SKCL Excellence a problem before CAFM — Common Area Facility Management?

Common areas consume electricity continuously — corridor lighting, cafeteria equipment, open area circuits, standby power in vacant shop fronts, passage lighting. Because no individual tenant owns these spaces, their energy cost goes untracked and unallocated unless a CAFM — Common Area Facility Management system is in place. At SKCL Excellence, there was no such system — which meant no visibility into which common area was consuming how much, no basis for fair cost allocation, and no data for energy optimisation decisions. EnSmart's CAFM — Common Area Facility Management module resolved all of this from January 2026 onwards.

What are custom init fields and why did they matter at SKCL Excellence?

When EnSmart was installed in December 2025, all 24 tenant meters at SKCL Excellence already carried accumulated readings. Custom init fields let Vijay enter each meter's exact reading at go-live as the software baseline. From that point, the software calculates consumption as the difference between new readings and that opening value — so the very first bill in January 2026 was accurate from the first digit, not inflated by prior consumption history.

How does the software separate EB and DG billing?

Each of the 24 meters at SKCL Excellence is tagged inside the software at setup as either an EB meter or a DG meter, with its correct tariff rate assigned structurally. Every tenant bill generated shows EB consumption and DG consumption as separate line items, each correctly rated, every cycle, automatically — with no manual spreadsheet column management required from Vijay.

Can Vijay generate a report for just one floor?

Yes — floor-wise report isolation was one of the core requirements driving this deployment. Vijay selects the floor, sets the billing period, and the software generates a complete meter-by-meter billing summary for that floor only. A query from a Floor 3 tenant does not pull data from all four floors. The full report is ready and shareable in under sixty seconds.

How does CAFM — Common Area Facility Management handle vacant shop fronts and empty common zones?

Vacant shop fronts and empty common areas at SKCL Excellence still draw standby power daily. Before CAFM — Common Area Facility Management, this consumption was completely invisible. After go-live, each vacant zone is assigned its own circuit and metering point inside the CAFM — Common Area Facility Management module. Even with no tenant occupying the space, all energy consumed there is logged, timestamped, and visible on the dashboard — giving Sri Kausalya Constructions Ltd full data visibility into the cost of maintaining vacant spaces.

How quickly did Vijay become self-sufficient on both the Tenant Billing module and CAFM — Common Area Facility Management?

Vijay was trained on both modules during the commissioning week in December 2025. Both are accessible from the same single login and designed for facility managers, not engineers. The most common daily tasks — generating a floor bill, checking a CAFM — Common Area Facility Management consumption summary, reviewing common area dashboards — are reachable in two to three clicks. Vijay ran the first live cycle in January 2026 entirely independently.

Is a 30-day deployment realistic for a combined Tenant Billing + CAFM — Common Area Facility Management project?

For a building like SKCL Excellence — four floors, 24 defined tenant meters, accessible panels, and a clearly mapped common area footprint — yes. Running both workstreams in parallel during December 2025 — tenant meter wiring alongside CAFM — Common Area Facility Management circuit mapping — was what made the 30-day timeline achievable. The key is a thorough Week 1 site survey that captures both the tenant meter inventory and the full common area circuit map simultaneously.

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SKCL Excellence Joins 200+ Buildings Running on EnSmart's SmartNova Platform — Tenant Billing and CAFM — Common Area Facility Management Together

EnSmart has deployed Tenant Billing Software, CAFM — Common Area Facility Management, Energy Management Systems, and Building Management Systems across commercial towers, IT parks, hospitals, pharma plants, and data centres across India — all on the SmartNova Platform. Open-protocol. ISO 16484:2024 compliant. Built to be owned and operated by the facility team, not maintained by the vendor.

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